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Privacy policy

Introduction

GamerWare regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all GamerWare users and conforms to Australian Privacy Principles.

Collection of Information

To use GamerWare website, we may require information from you to provide the best service possible.
All correspondence may also be collected and stored, particularly regarding to sales, support, and accounts, including emails.

Any information collected by GamerWare is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from GamerWare customers is required to provide you with our goods and/or services, and a high level of customer service.

Correspondence is recorded to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using Transport Layer Security (TLS) by default, then simply pass it on in order to be processed by a payment gateway as required. We never store credit card details on our systems.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire to use our service, you may correct, update, delete or deactivate it by emailing us at info[@]gamerware.com.au.

Orders

If you purchase a good or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address).

We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

GamerWare uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info[@]gamerware.com.au or unsubscribing from newsletters via the email link or by logging into our website through your account details.

Third Parties

GamerWare may at its discretion use other third parties to provide essential services on our site or for our business processes. For example, postal services. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

GamerWare does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the GamerWare website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of gamerware.com.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

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